Privacy Policy

We value the trust you place in us by sharing your personal data with us. Shop The Potteries takes this seriously and is committed to safeguarding the privacy of our customers and website users in a way that is fair and worthy of that trust. This is why we have a privacy policy which describes our privacy practices and the rights and choices you have regarding your personal data.

Shop The Potteries gathers limited personal data of users who visit our website, contact us, register accounts, and make purchases. Our privacy policy explains the kind of data gathered and how it is used by Shop The Potteries. Please familiarize yourself with our privacy policy carefully. By inputting personal information throughout our website users agree to their use according to our privacy policy, and confirms they had familiarized themselves with our policy.

We assure you that all gathered data is safely stored and protected by the Shop The Potteries tools and internal procedures. Shop The Potteries website uses HTTPS Internet transfer protocol for encryption and security of data being transferred. We constantly monitor and ensure the security of our service keeps your personal data well protected.

The users enter data themselves, and by the knowledge and courtesy of themselves. Shop The Potteries gathers and keeps such personal data as: surname, name, phone number, e-mail address, password, and billing address. This is our primary mechanism to identify our users and to provide the best services for them.

Shop The Potteries is an online shop website operated by MotoGB Ltd, which is registered in England and Wales.

Your privacy is very important to us. All the time we monitor the security of our service.

We ask for your name, email address, phone and address details when you sign up to our service. This is our primary mechanism to identify you and providing our services for you.

We take great care to keep your personal information safe. All of our live services and databases operate from computers housed in data-secure centres with heavily restricted access. We operate numerous levels of protection and security to prevent unauthorised access to those computers, including firewalls and passwords.

How we use your personal data:

Shop The Potteries uses and processes the personal data it has collected about you for the purposes set out below.

  • For the quality of performance of our agreement with you. In order to manage and handle your purchases (made online and telephonically) and to provide you with the services you requested from us, including handling your orders and accounts. We use such information as: your contact details, information regarding your purchases, your account and identification data, and your communication data.
  • For our legitimate commercial interests. Where we have legitimate interest in the effective delivery of information, services and products to you and in the effective operation of our business, we may use the relevant personal data provided. Specifically, we use may your data for:
    • Marketing and promotional content: to send newsletters or general marketing materials and promotional content; information about recent changes to pricing; discounts and discount codes; best sellers; MotoGB choice products; as well as surveys about products and services you have purchased, used, or may be interested in; or to remind you by email of your abandoned cart. MotoGB Shop may, subject to and in accordance with applicable law, do so via email, or other electronic means or otherwise. You may at any time opt out of receiving such marketing materials and communication by following the instructions in the communication you have received from us, most likely via an ‘unsubscribe’ button. You can also control your marketing preferences via your online account or by reaching out to us.
    • Advertising: to promote our products and services and to allow us to provide, measure, and improve out digital advertising practices. This uses simple non-indentifiable information such as which products you may search for, browse through, and order.
    • Analytics and statistics: to generate aggregated statistics and analytics about users of our products and services. We use Google Analytics to collect statistical data about the use of our website. The information we see is aggregated and does not contain any personally identifiable data information about our users. This information is used to understand the ways in which users navigate and use our website, and so it can be improved for future use.
    • Security: for security and fraud prevention and detection purposes; for system integrity purposes; to prevent, detect and investigate violations of this policy and our applicable agreements and terms of use.
    • Other purposes: for other legitimate business purposes permitted by applicable law.

To the extent that we rely on our legitimate interests as a legal basis for our use of your personal data, you have the right to object to such use, and we must stop such use of your personal data.

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